Frequently Asked Questions

Australian possums are a native animal and protected by law. Legally, we cannot remove a possum from yours or your neighbour’s trees or take them away because your dog is barking at them. We do understand this is frustrating but we are bound by these laws and be patient with our staff.

Do you / can you / can I kill the possum?

No, it is against the law. They are a protected species.

Can you take the possum away?

No, we can only remove it 25m from where we catch it. It is a territorial animal and will die if taken out side of its territory.

Won’t it get back in my roof?

No, we will repair the hole(s) where it is currently getting in and any that it could possibly get through later.

What if it gets in again?

We give a 12 month warranty with our work; if it gets back in during that time we will come back and fix it for free

What damage can it do in my roof?

Possums will urinate through your roof leaving yellow stains on your ceiling or walls. They will also poo all through the roof space. Possums can get caught in lighting wires in your roof and damage lights. They won’t normally eat the wires but rats will. Both possums and rats are a fire hazard for this reason. They can die in your roof and stink to high heaven. You’ll know if you have a dead possum in your roof. We charge a minimum $250 to remove a dead possum, more if it is hard to get to. Possums make nests in insulation by tearing it up and moving it around your roof. Possums, rats and birds can all carry lice, ticks and other nasties, making them a health hazard.

I have possums in my garden, how do I keep them away from my plants?

“Stray Ban” produces a device that emits a high pitch sound that keeps possums away; this could interfere with family pets and is only effective for a 15m radius. This device costs approx $150; check Google. You will need a licensed electrician to install them outside and they don’t have all weather plugs fitted.

I have heard that lights / camphor chips / moth balls keep possums away?

None of these are effective.

Possums run across my roof at night, what can I do?

Cut back tree branches that give possums access to your roof: 1.5m minimum from guttering.

Can you do the rat treatment at the same time as the possum treatment?

No we must get the possum out of your roof first. You don’t want a dead possum in there.

What about dead rats then?

The rat bait we use causes the rats to dehydrate and leave the house to find water. You might find dead rats in the garden after the treatment.

How long does the rat bait last?

We will put enough in your roof to last 12 months.

Can I get a possum removed from my neighbours or my tree?

No. It is against the law to remove a possum from its habitat.

What methods of payment do you accept?

We accept payments of Cash, Cheque or Credit Card (Mastercard or VISA only).

Is Possum Busters Insured?

Yes, all of our Possum Removal Technicians are comprehensively insured.